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Broadband & Calling
What are NOW's Broadband Plans?
What broadband services do you offer?
What is Fibre Xtreme?
What is Fibre / UFB?
How can I get Ultrafast Broadband (UFB)?
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What kind of routers do you sell?
How do I get a router from you?
What is your Techspert service?
Where can I receive technical support?
I'm a Techspert membership subscriber, how often can I call?
NOW Public WiFi
Where can I use NOW Public Wi-Fi?
Fibre Connection Process
Is Fibre Available at my address?
Do I need to pay any installation fees?
Will my alarm still work on Fibre?
Will all the phones in my house still work?
What should I do if I can’t make myself available on the day and time agreed for the site visit?
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ADSL / VDSL Connection Process
How long will it take to get my broadband connection set up?
What is the difference between ADSL2+ and VDSL?
Can I get VDSL?
How fast should my ADSL2+ be?
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