There are many ways to connect phone-lines now; including over a fibre network, through an ATA, or through a copper line into your home.

If you opt for a voice service with NOW, we'll supply the line using the best delivery method possible.

In some scenarios, we will need to choose a VoIP (Voice over IP) solution to deliver a phoneline to you.

This operates on our network, and is bundled like any other voice service.

If you use a third party VoIP service, such as Skype Calling, we won't block or restrict any kind of voice traffic across our network. 

However, third party VoIP services are unable to connect to our voice servers at this time. 

If you have any questions about VoIP, or voice delivery methods, feel free to get in touch with our tech team.

They can be called on 0800 GET NOW (0800 438 669), or emailed at