So you have heard our marketing and thought "if we can't fix it over the phone, we will come to your house" was just marketing hype?


With technology changing all the time, we understand issues will present themselves.

In the first instance we recommend getting in touch with our technical team.

If we cannot resolve your issue over the phone, we have a service where a technician can come to your home.

This is particularly useful when an issue requires us to observe / resolve onsite.

It is rather unheard of for an Internet provider to offer this service, but its all in a day's work for us!

If you are interested in this service, please get in touch with our technical team on 0800 GET NOW (0800 438 669).

You can also email us at