NOW allows any email to be sent through our servers, regardless of the device or the customer.

If you are using an email client on a device that roams between different networks (Home / work / WiFi Hotspots etc) you may find you cannot send email.

This may be due to other internet service providers blocking the mail ports.

SMTP-AUTH is a standard in which you can always authenticate to our server.

This way, you will always be able to send mail, even if you are not on the NOW network.

Feel free to give us a call and we can assist with enabling SMTP-AUTH.

Our technical team are always here to help on 0800 GET NOW (0800 438 669).

Otherwise send us an email at