There are two things you need to be able to get internet through WiFi on your device:

  1. The WiFi Network Name. This is also called a "SSID" and is the name of your wireless network. Chances are, when you are scanning for a WiFi network, you will also see your neighbors WiFi network.
  2. The WiFi password. This password needs to be entered when joining a new WiFi network. WiFi networks are password protected so no one in your area can use your WiFi.

In your device's settings, go to WiFi / Wireless. Choose the network you want to connect to, and enter the password if it is required.

If you have a NOW router, the WiFi name and password will be both detailed on a card included in the box, or printed on the router itself. 

For non-NOW routers, please check the information that came with your router.
It could also be documented on a sticker, so check the bottom / back of the router too. 

If you need any help with this, please get in touch with our technical team.

Get in touch on 0800 GET NOW (0800 438 669). Alternatively, send us an email at