Yes, in most cases, you will be able to use your existing router on our network.


Your router may require configuration changes which will require access to the administrative settings.

Please consult your routers manual for information on how to access these settings.


ADSL2+ Settings for third party routers:

  • Username: Please use your NOW account number for this field.

  • Password: You do not need a specific password. Just enter your NOW account number again.

  • Connection Type: PPPoA

  • Encapsulation Mode: VC-MUX

  • VPI: 0

  • VCI: 100


VDSL Settings for third party routers:

  • Username: Please contact us for your VDSL username

  • Password: You do not need a specific password. Just enter your NOW account number.

  • VLAN: On

  • VLAN ID: 10


Fibre Settings for third party routers:

  • Username: Please contact us for your Fibre username

  • Password: You do not need a specific password. Just enter your NOW account number.

  • VLAN: Off 


We also have specific guides below, so check and see if your router is in the list:

If we are missing your router, let us know!

Router make and model:NOW Setup guide: 

ASUS RT-AC86-88UClick here to view the Fibre setup guide

ASUS RT-AC5300
Click here to view the Fibre setup guide
ASUS RT-AC66U
Click here to view the Fibre setup guide
ASUS RT-N10E


Click here to view the Fibre setup guide
ASUS RT-N12
Click here to view the Fibre setup guide
ASUS RT-N16
Click here to view the Fibre setup guide

ASUS RT-N56U
Click here to view the Fibre setup guide

Fritz Box 7360
Click here to view the Fibre setup guide

Linksys X6200
Click here to view the Fibre setup guide
Click here to view the VDSL setup guide

Linksys XAC1200
Click here to view the Fibre setup guide

NetComm NB16DG
Click here to view the Fibre setup guide
NetComm NF4V
Click here to view the Fibre setup guide

NetComm NF5
Click here to view the Fibre setup guide

NetComm NF8AC
Click here to view the Fibre setup guide
NetComm NF15ACV
Click here to view the Fibre setup guide
Click here to view the VDSL setup guide

NETGEAR D6220
Click here to view the Fibre setup guide



NETGEAR D7000
Click here to view the Fibre setup guide
Spark Huawei HG630B
Click here to view the Fibre setup guide
Click here to view the VDSL setup guide

Spark Huawei HG659B
Click here to view the Fibre setup guide
Click here to view the VDSL setup guide

TP Link Generic
Click here to view the ADSL setup guide

TP Link ARCHER C7(V4)
Click here to view the Fibre setup guide
Image result for TP Link Archer D2
TP Link Archer D2
Click here to view the Fibre setup guide

TP Link TD-W8960
Click here to view the Fibre setup guide

Vodafone Huawei HG659
Click here to view the Fibre setup guide
Click here to view the VDSL setup guide




If your connection is unsuccessful using the above settings, feel free to get in touch with our technical team.

They can be called on 0800 GET NOW (0800 438 669) or emailed on help@nownz.co.nz