You can - we just need to change the password for you. 

Get in touch with our technical team on 0800GETNOW ( 0800438669 ) or email

By default, our NOW routers are shipped with our firmware which gives us remote access. 

That way, we can remotely support the router - which helps us troubleshoot device, WiFi and firmware issues. 

We understand you might want this control, so we'll happily replace the firmware with factory standard if you ask us to.