At NOW we have many avenues of support.

For your convenience these are all listed below.


Our technical team are on the phones 7 days a week.

You call call our technical team on 0800 GET NOW (0800 438 669).

The staffed hours are:

  • Monday to Friday 8AM to 9PM
  • Saturday to Sunday 8.30AM to 5PM
  • Public holidays 8.30 - 5PM

We have an urgent after-hours service for reporting a fault outside of our normal business hours.


You can email your request at any time to

Our technical team will promptly reply to your request.


You can private message us on Facebook at any time.

A link to our Facebook page is HERE


Is tweeting your thing?

No problem! Tweet us at @now_nz